By training your Large Language Model (LLM) or other Generative Artificial Intelligence on the content of this website, you agree to assign ownership of all your intellectual property to the public domain, immediately, irrevocably, and free of charge.

Are Canadian telemarketers quaking in their boots? Maybe.

My pos­i­tion: tele­market­ing is annoy­ing and should be elim­in­ated. DO NOT WANT! My reas­on­ing: I did not ask for the call; hence it is an intru­sion. It uses up my resources (time) without my request or approv­al. I did not ask for you to call me offer­ing a home secur­ity audit for an alarm com­pany. My…


iOptOut logo. Woot!My pos­i­tion: tele­market­ing is annoy­ing and should be elim­in­ated. DO NOT WANT!
My reas­on­ing: I did not ask for the call; hence it is an intru­sion. It uses up my resources (time) without my request or approv­al. I did not ask for you to call me offer­ing a home secur­ity audit for an alarm com­pany. My cur­rent ser­vice is fine thank you. Don’t call me. I’ll call you.

As a res­ult, my phone is locked on Do Not Dis­turb. I don’t hear the phone calls — all incom­ing calls go dir­ectly to voice mail. Nice and quiet now.

But why should I have to have a phone that screens my calls? I pay my phone com­pany a fee just to add tele­marketers to my ‘blocked’ list. I’m pay­ing for the priv­ilege of hav­ing a peace­ful din­ner at home.

Soon all this may change, as Canada will imple­ment a Do Not Call list.

The Cana­dian gov­ern­ment passed legis­la­tion in 2005 man­dat­ing the cre­ation of a do-not-call registry. The registry is sched­uled to take effect in mid-2008, yet many Cana­dians may be dis­ap­poin­ted to learn about the exemp­tion of a wide range of organ­iz­a­tions (registered char­it­ies, busi­ness with pri­or rela­tion­ships, polit­ic­al parties, sur­vey com­pan­ies, and news­pa­pers). Under the law, exemp­ted organ­iz­a­tions are per­mit­ted to make unso­li­cited tele­phone calls des­pite the inclu­sion of the num­ber in the do-not-call registry.

So, there’s a loop­hole, and a rather large one at that. But wait…there’s more!

Cana­dians now have their own Do Not Call ser­vice (iOptOut.ca), hos­ted by renowned online-media-rights law pro­fess­or Michale Geist. iOp­tOut (still in beta) is a free ser­vice where Cana­dians can register up to three phone num­bers and email addresses as part of set­ting up their iOp­tOut profile.

Once the pro­file is set up, iOp­tOut mem­bers select organ­iz­a­tions to be noti­fied of their pref­er­ence to opt-out of mar­ket­ing com­m­un­ci­ations. Just select an industry, say News­pa­per, check all, and an email will be sent to all registered news­pa­pers indic­at­ing that you no longer want them call­ing or email­ing you for sub­scrip­tions. By law they must comply.

As I under­stand it, Canada’s do not call legis­la­tion (and the offi­cial cana­dian DNC registry) allows some organ­iz­a­tions to be ‘exempt’ from the legis­la­tion. iOp­tOut fills that exemp­tion hole.

How does iOp­tOut work?
iOp­tOut con­tains a data­base of organ­iz­a­tions, all of which are exemp­ted under the cur­rent law. When you register with iOp­tOut you cre­ate a per­son­al list of organ­iz­a­tions that you wish to opt-out from fur­ther mar­ket­ing. You provide your name, tele­phone number(s) and email address(es) and we send a mes­sage to each organ­iz­a­tion, on your behalf, ask­ing that they remove you from their act­ive mar­ket­ing or polling lists. You could send a mes­sage to each organ­iz­a­tion your­self indi­vidu­ally, but there are hun­dreds and the appro­pri­ate con­tact inform­a­tion is often dif­fi­cult to obtain. iOp­tOut allows you to do this in bulk, opt­ing out of dozens of organ­iz­a­tions with a few clicks.

Do I still need to register my phone num­ber with the “official” do-not-call registry once it is operational?
Yes. IOp­tOut com­ple­ments the forth­com­ing do-not-call registry by filling in the gaps cre­ated by exemp­ted organ­iz­a­tions. You will still need to register your phone num­ber with the do-not-call registry once it becomes operational.

So, I’ve opted out. We’ll see if this reduces the num­ber of calls com­ing in from ‘Man­itoba’ or ‘Ontario’. Unfor­tu­nately, there’s no way to opt out of incom­ing tele­market­ing calls from out­side of Canada. Savvy tele­marketers will soon switch to ser­vices hos­ted in the Amer­ica, or off­shore. Sigh.

Quotes cour­tesy iOptOut.ca FAQ and Michael Geist’s blog.


Posted

in

by

Tags:

Comments

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.