Show your parents you care – tech style

It’s highly likely that many of you, like me, are responsible for technical support of your families’ computer systems and internet connection.

googfooter.pngEarlier today I found a great little microsite (by Google) that’ll help you support your parents with their online issues.

http://www.teachparentstech.org/ is the site that helps you build a friendly little email and bundles links to appropriate self-help videos.

screener.png

Obviously this won’t address every question they’ve got, but it does:

  • Get them using email (they’ll need to in order to view the message)
  • Get them watching online videos through a browser
  • Teach them how to do something to customize their computing experience
  • Give them a sense of accomplishment and independence as they use new tech.

Here’s what your outgoing email could look like:

email.png

It’s not just simple issues either, here’s a video showing how to set up an email autoresponder in Gmail — though similar email apps work in much the same way.

And it’s a great little marketing and branding opportunity to get Google into their computing experience.

[ad#Future Shop Post Attribution]

Tech with family at the holidays

This Christmas has probably the most intensive tech-soaked holiday period I’ve had with friends and family. It was refreshing to see the ways that recent tech developments have allowed us to enjoy the gathering, events, experience and excitement. …more



This post is an excerpt from one of my weekly posts on the Future Shop Techblog. Check out the full post here.