Jul
18
Merging domains — important things to consider when you feel the urge to merge
Filed Under Blogging, Doing, How to, Web | 4 Comments
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A friend recently asked me for a bit of advice regarding merging two corporate domains. Two organizations, with similar or complimentary lines of business are now one. What to do about the left-over websites. A quandary.
Below I’ve outlined 6 areas to consider, but I’m getting ahead of myself.
I guess the only reasonable quick-answer is to first understand the business goal for the merged business. Once you understand that, you can begin to ask questions about the goals for the new website.
Let me create a fictional example to help illustrate the situation, then dive into the six points, and then I’ll outline a couple of things to think about for each of these points.
Obviously there are many more things to consider, but this is a blog post and not a downloadable eBook
Please leave your thoughts on what I’ve missed! I want to learn from you…now on to the example:
Ben’s Bikes (a local mountain bike retailer) has merged with Sammy’s ski and sports shop. Ben’s Bikes is a market leader in this region, with over 40% of the annual sales volume in new mountain bikes. They also have exclusive dealership agreements with a number of the premier mountain bike manufacturers in Europe. They have a very loyal and select clientele and are considered the ‘go-to’ shop for all regional mountain biking aficionados.
Sammy’s cycle shop is a general bicycle retailer. They don’t really specialize, but they do have a wide selection of mid-priced bikes in all categories (road, mountain, touring, cruising, kids, etc). They also have multiple locations in the local geographic region.
The businesses have merged and are operating as Ben & Sammy’s cycle therapy. They have a small internal team tasked to manage the website integration.
Now that we understand the landscape, we go back to the quandary of the website. Let’s get to some important questions:
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Audience
These are the visitors to your site; your potential or past customers. Questions you should be asking your team include:
- Who are you servicing and what are their goals for using your website? This is basic and should be asked before any website is designed (or redesigned).
- What’s the business purpose? Is your website there to book appointments, to take orders, or to provide a catalogue of information? Your new site will depend on how well you answer that questions, and how well your audience understands that purpose.
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Content
This is what your audience is looking for. Audiences conduct research and order online.
- Inventory — both sites likely have similar content, so which do you keep and which do you ditch? You can’t make content decisions until you’ve evaluated all the content assets.
- What about content unique to one business…is it still relevant in the new business landscape?
- Keep only content that supports the audience’s ability to fulfill the business goals of the site. Everything else is distraction.
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Google Juice
Both sites have some search engine pagerank value. This is the value of
the page to a particular set of search keywords or search term. It determines how high the page appears in the Search Engine Results Page (SERP) when a particular phrase or keywords are searched upon.
- Determine if pagerank is really important to your business needs, or not, and consider appropriate Search Engine Optimization (SEO) techniques in your merge process.
- 301 Redirects — if you’re creating a new domain, you’ll need to set these up to ensure that the search engines know that the previous businesses haven’t vanished, just merged. Setting them up can be a bit technical but is very important to ensure that visitors who’ve bookmarked the old business pages are appropriately redirected to the new site.
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Ancillary touchpoints
Over the development of the two previous websites, you’ll find that there may be some communication touchpoints including RSS feeds, tag feeds or even
regular email newsletters. You’re going to have to consider migrating
all these to the new site.
- Now’s a good time to evaluate the integration of your entire communication process. Where does web fit? How about RSS feeds of particular content streams…or newsletters? This is where your marketing team will have some valuable input too…really!
- If you’ve had a website, you’ve likely been measuring traffic to that site. Well, since you’re merging sites, now is the perfect time to re-evaluate your website measurement strategy. Will you continue using the free utilities or consider purchasing a service contract with a service provider? What kind of reporting do you need? What kind of decisions are you going to be making based on what kind of data?
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Changing external linking
Both websites have been around for a while, and have a fair number of inbound links from other sites and online articles.
- These help build pagerank (Google Juice). Yes, they’ll automagically flow through when they hit the 301 redirects, but it’s also good to contact the sites directly and ask them to update their links. This is a great time to (re)establish communication with your website network…work the social side of the medium
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Promotion on your old sites
Regardless of all the work you do, your old websites will still be bookmarked or linked in old email etc. If, perchance, that someone does click on an old link, help them find your new location.
- Keep your old sites live for a year or two. Domain names are pretty cheap these days. After you’ve merged them into the new site, kill the old content on the old sites (to reduce the size of the sites you’ll need to maintain) and leave helpful messages on the appropriate landing pages. Use your analytics and server logs to determine heavily visited pages.
I’m not the expert…what do you think!
As I mentioned, this is not a book, just a blog post. So, there are many more things to consder in the merge process. I’ve listed a few above, but what do you think? What have I missed that I shouldn’t have? Leave your thoughts below.
Jun
15
Content Management Solutions: Upcoming series on Gerry McGovern’s web writing masterclass
Filed Under Blogging, How to, Social Media | Leave a Comment
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*** Update ***
Oversite on my part, here’s some links to the articles in the series directly:
This brief post is just to let you know that I’ll be taking a road less travelled this week by introducing an interview series with a cool co-worker of mine. She’s cool because she was able to dodge my Zombie-brain-eating-behaviour while enlighteningly (new word alert) engaging in an interview.
As you’ve no doubt gathered from the title of this post, we’re talking about her recent visit to a Gerry McGovern Masterclass on web content management. Put another way, the guru of web content was spilling the beans on engaging writing for the web…not easy stuff to do!
The series will run for 3 days, and the 4th will have a great summary / key messages document that was produced at the end of the two-day conference.
So if you’ve ever wondered what a Masterclass with Gerry McGovern is like, then check in daily. Sign up for the RSS feed (if you’ve not already) to ensure you don’t miss an installment. If you’ve read Gerry’s book ( Killer Web Content ), then some of what we’re talking about will be old hat…but there should be a surprise or two in store for you as well.
Jun
13
More cool sites from the Blogging Pack
Filed Under Blogging, Review, Social Media | Leave a Comment
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It’s been a busy week, but I’ve always made time to visit some sites (and Digg/Stumble posts) within the Blogging Pack, which I describe in previous post. Only two sites profiled today…but they’re chock full of bloggy-goodness. Enjoy.
- Remarkablogger - Remarkable Blog Consulting and Coaching. An interesting follow on Twitter, and even better to read via RSS. Well worth your time if you’re interested in taking blogging to the next level.
- Men with Pens -Web Business Tips for Writers, Freelancers, and Online Entrepreneurs. Another good read if you’re wanting to refine and develop your writing skills. I’m not a fan of the 3 column layout (the content column is just too small), but reading through your favourite RSS reader will fix that
And they’re Canadian too, ‘eh!
Jun
4
Absolutely the best explaination of Social Media — Common Craft delivers, again!
Filed Under Blogging, How to, Social Media | 1 Comment
A great and simple video explanation of Social Media. Wikipedia couldn’t do better
I’m sure you’ve heard the buzz. Social Media may be the next big thing. What’s it all about? This is Social Media in Plain English.
Let’s take a visit to Scoopville - a town that’s famous for ice cream. For over 20 years, Big Ice Cream Company has been making high quality ice cream with a big factory in town.
A few years back, the company did focus groups and found out that they could maximize profits by offering three flavors: chocolate, vanilla and strawberry.
May
27
Things I learned moving my blog to a new hosting service (it’s easy!)
Filed Under Blogging, How to | 3 Comments
Over the last few weeks you’ll may have noticed that I’ve been writing and twittering about moving my blog from the .net domain to .com.
A few years ago I managed to grab BradGrier.com when it came open, but I’d not decided what to do with it until recently. I’d been having some performance issues (my blog, that is) and decided to test a new hosting provider.
So, the issue. How to move the blog, keep the same look and feel, not lose any Google Juice, and not lose any feed subscribers. Not a trivial set of considerations!
Of course, I turned to my good friend Google for advice:
- How to Move Your Wordpress Blog To A New Web hosting - great technical advice on backing up and restoring your WP blog
- Use the WordPress Database Backup plugin - I wrote about it recently when my blog crashed, but backups created with it are entirely suitable for use in blog migration
- Redirecting incoming traffic to the new blog - well, since I’m using the same data structures and permalink structure, the only change is one from .net to .com, this was quite simple; a .htaccess 301 redirect as described here and here. Slightly technical, but not really too tough.
- Moving RSS subscribers was also quite simple, since I use Feedburner to manage RSS subscriptions: simply change the Feed Title and Original Feed URL on the Feedburner Feed Details page. DO NOT CHANGE THE FEED ADDRESS as this will disconnect your readers from your feed — a bad thing
A couple of other observations:
- Set up your new blog/destination site first. Complete importing your data and building your look and feel. Yes, also duplicate posting to this site. You will want to make sure as your readers move they don’t lose any content…especially for the tardy ones.
- Immediately change the RSS Feed address in Feedburner. Any new subscribers will never notice, as you are posting to both sites right?
- Prominently post about the fact that you are moving your blog. Add a widget or two to the sidebar (make them obvious) to alert your readers to the fact that you are moving. You want them to begin to identify with the new URL, not the old one, as soon as possible.
- After a week or two, close commenting on the old feed, with a message directing readers to the new site.
- After another week or two implement 301 redirects. And test them! @hownottowrite and @lijit both recommended, through twitter, this HTTP header scanning tool and FireFox plugin to validate the redirects (thanks again!).
- Finally, remember every place you’ve ever used the URL / Domain name, and change it.
So, after all that…did you notice?
Technorati Tags: Blog, Blogging, Hosting, WordPress, Twitter, Tools, Utilities
May
14
Engaging in ‘high risk’ activity - moving my blog
Filed Under Blogging, Doing, Web | 2 Comments
I’ve decided to take the plunge and move my blog to a more traditional .com domain type (rather than the .net that I currently use). I’m going to keep the .net domain for more esoteric things, private development server, etc.
If you’re reading this on the old blog (blog.bradgrier.net), then please jump over to the new one, bookmark it, and check it out to make sure it works as you expect. You can find it at blog.bradgrier.com.
The dot-com is more common, people have a standard ‘expectation ‘of a site or blog when it has a .com address. A .net address seems to have a different ‘expectation’. And I felt the need to try out a new provider.
So, this will mean a bit of change:
- RSS feeds - already moved my feedburner redirects so there should be no disruption
- Incoming links - not sure what to do about this yet. Incoming links add value to your Google ranking, so this transition will cost me some of that precious Google Juice
- Site duplication - some of the articles I’ve been reading about moving domains suggest maintaining duplicate sites for a few months. I’m thinking about this. It may work, but I’d customize the content so that some sort of ‘domain moved’ message is appended to the feeds etc
But, I’m not the expert here, just the guy doing the work. Do you have any thoughts or opinions about moving domains? What should I watch out for? What should I do differently?
Technorati Tags: Changing Domains, .net, .com, domain, domain name, moving
Aug
17
This will surely free more of your valuable time
Filed Under Doing | Comments Off
Tim Ferriss (4 Hour Work Week) lists 9 items in his ‘Not To Do List’ that make sense and will free up your time. I already do number 1, and try to do number 4:
1. Do not answer calls from unrecognized phone numbers
Feel free to surprise others, but don’t be surprised. It just results in unwanted interruption and poor negotiating position. Let it go to voicemail, and consider using a service like GrandCentral (you can listen to people leaving voicemail) or Simulscribe (receive voicemails as e-mail).4. Do not let people ramble
Forget “how’s it going?” when someone calls you. Stick with “what’s up?” or “I’m in the middle of getting something out, but what’s going on?” A big part of GTD is GTP—Getting To the Point.
The rest, I need to work on. Check out the list and the comments to his post. Lots of good stuff there.
Jul
30
Pownce just doesn’t do it for me
Filed Under Social Media | 6 Comments
Maybe I’m a doof, but Pownce just isn’t ringing my bell.
Sure, it’s a cool social media application. It allows file sharing, networking, link sharing, and event coordination, but it might be just too late for me.
I’ve already established a profile on Twitter and Jaiku. I marry them together through the magic of RSS and a handy little online application called TwitKu: I enter my ‘tweet’ once, in a single window, and it’s sent to both networks…a very sweet tweet
Pownce doesn’t have anything like that. Pownce just doesn’t show me a stream of all my friends, unlike Twitter and Jaiku. Sure, I could take all my Pownce friends and manually add them to a Feedblendr (hey, where did that ‘e’ go?) feed, but every time I added a new Pownce friend, I’d have to update my Feedblendr feed. Too much work.
So, for now, my Pownce account is seeing little usage. I do have a few Pownce invites for anyone who wants to take it for a spin…but if you really want to partake in my ‘lifestream’, then check out my Twitter or my Jaiku feeds.









