Tag: customer support

This time of year many of us travel home to vis­it fam­ily. If you’re the least bit of a tech­ie, you’ll likely be called in to help someone dia­gnose some sort of com­puter prob­lem — hope­fully not very ser­i­ous. But if Uncle Billy’s com­puter ‘just stopped work­ing’ and you know you’re going to be spend­ing…