Show your parents you care – tech style

It’s highly likely that many of you, like me, are responsible for technical support of your families’ computer systems and internet connection.

googfooter.pngEarlier today I found a great little microsite (by Google) that’ll help you support your parents with their online issues.

http://www.teachparentstech.org/ is the site that helps you build a friendly little email and bundles links to appropriate self-help videos.

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Obviously this won’t address every question they’ve got, but it does:

  • Get them using email (they’ll need to in order to view the message)
  • Get them watching online videos through a browser
  • Teach them how to do something to customize their computing experience
  • Give them a sense of accomplishment and independence as they use new tech.

Here’s what your outgoing email could look like:

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It’s not just simple issues either, here’s a video showing how to set up an email autoresponder in Gmail — though similar email apps work in much the same way.

And it’s a great little marketing and branding opportunity to get Google into their computing experience.

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