Comments on: What to know when changing website hosts

By: Brad Grier

Brad Grier — Wed, 16 Sep 2009 19:25:57 +0000

Oh, by the way, I've discovered that I'm able to offer an A Small Orange discount code -- save 15% on your hosting by using BG-15 as the code when you sign up.

By: Brad Grier

Brad Grier — Mon, 08 Dec 2008 03:40:06 +0000

@Johnn, thanks, Thesis has been gaining a lot of traction online. Now I just need to make time to ~~steal~~ become inspired by the great designs out there

By: Johnn Four

Johnn Four — Mon, 08 Dec 2008 02:18:58 +0000

I scooped the Thesis theme too, last week. Nice pick!

By: Johnn Four

Johnn Four — Mon, 08 Dec 2008 02:15:46 +0000

Brad — thanks for the warning. Please ping me with your host so I don’t get dinged too. I have just setup one blog, and am about to setup another.

By: Brad Grier

Brad Grier — Thu, 04 Dec 2008 19:02:51 +0000

@Matt, Thanks! ASmallOrange is the second smaller host I’ve been with. Both smaller hosts have been great at customer service. I know it’s only a sample size of three, but in my experience, I’m sensing a trend

Heh…yeah, funny emo support guy. I didn’t notice that at first.

By: Matt Tuley, Laptop for Hire

Matt Tuley, Laptop for Hire — Thu, 04 Dec 2008 17:13:45 +0000

Well, good on ya'. Actually, I like this approach, as it keeps things positive. Like I said, I'm looking around for a new host--and also for hosts to recommend in an upcoming series I'm preparing for the blog--and pointing out hosts that we've heard good things about (and I have about asmallorange.com) is the way to go. I must say, I like A Small Orange's little emo support guy.

By: Brad Grier

Brad Grier — Thu, 04 Dec 2008 16:27:11 +0000

@Kat: Hi! Watch your email, and thanks for the kind words.

@Matt: Thank you too. Frankly, while it would feel good for me to name my old host, I won’t. Part of the fault lies with me and my lack of adequate research / rushing into it. What I will do is say this..If you’re looking for a web host, make sure you understand your OWN needs first. Then find someone who will give you what you believe you are paying for.

In my case, all I needed was a simple web host. I was dazzled by the Unlimited Everything, and low cost to sign up. So I did. But what I needed (Customer Service, understanding, forgiveness?) wasn’t part of the package.

When searching for my new host (ASmallOrange.com — I have discount coupons if you like I explained my existing situation (hostless, requiring feedback, and a grace period should I FUBAR things) and they basically said no problem. We’ll see how it goes but for the last few days (heh) I’m happy.

@Fred: Yep, that seems to be the business model they’re using. I appreciate that businesses are in the game to make money, but customer service should be rolled into the business plan — Web 2.0 requires it

By: Fred

Fred — Thu, 04 Dec 2008 14:40:08 +0000

Ouch. So when some of these hosting companies over unlimited transfer, its pretty much meaningless. Really they mean sign up, pay us, and if you don’t use to much, we’ll let you stay.

By: Matt Tuley, Laptop for Hire

Matt Tuley, Laptop for Hire — Thu, 04 Dec 2008 12:49:38 +0000

Actually, Brad, I think you’re being diplomatic to a fault here. Name names! I’m about to set up a new blog and am thinking of changing from my current host, but don’t want to get trapped as you did.

Names! Names!

By: Katharine

Katharine — Thu, 04 Dec 2008 05:10:26 +0000

Hi, Brad! Katharine here. Polite, diplomatic soul that you are, I notice that you don’t specify either your old host or your new one in this post. However, I’ve been considering starting a dining blog, and I’m currently slowly scoping out hosts. I know you’re busy, but if you have time to just zap me an e-mail, I would value your input greatly. Many thanks!