Lesson learned: Relying on one of anything is bad (Gmail Down)

by Brad Grier on August 11, 2008

in Blogging,In the life,News,Social Media

Well it’s been just over a year since this post was writ­ten, and Google’s Gmail is down again in a most sig­ni­fic­ant way. Looks like folks on Twit­ter are pretty vocal about it this time too! And it seems that this post is still rel­ev­ant, sadly. I’ve re-opened the com­ments on this one as some of the stuff a year ago was inter­est­ing, maybe you can pass the Gmail out­age by offer­ing your thoughts.

The online world was in a tizzy this after­noon as Google’s Gmail applic­a­tion crashed and burned.

Gmail and Google Apps for domains all seem impacted.

This is a break­ing event so I’ll update this post when more is known. Gmail’s Blog has noth­ing on it, currently.

*** UPDATE ***
It looks like the big brains at Gmail have fixed the issue.

The issue was caused by a tem­por­ary out­age in our con­tacts sys­tem that was pre­vent­ing Gmail from load­ing prop­erly. Everything should be back to nor­mal by the time you read this.

And indeed it does seem to be back to nor­mal. Excellent.

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{ 8 comments… read them below or add one }

1 Johann Buch August 12, 2008 at 12:32 am

I had the same problem here in Germany. It was quite frustrating. I also noticed some problems with adwords just a few minutes ago. It seems google is experiencing some kinks . . .

2 Brad Grier August 12, 2008 at 7:36 am

@Johann Buch – Thanks for the note…

It seems that it did affect various places around the globe, but not consistently. Weird that.

On another note, my email at work is also screwed right now. Must be something on the interwebs.

3 TigerTom August 20, 2008 at 12:18 pm

Never rely on someone else’s storage.
Never rely on your own storage.
Always have a backup.

4 bgrier August 20, 2008 at 12:38 pm

@TigerTom – Actually, I tend to believe that you can rely on your own storage solutions, as long as you have made arrangements for external backup, etc. Redundancy is best. I’ve written before about Mozy online backup :)

But this was related to email moreso than storage :)

5 Personal Development September 4, 2008 at 5:29 am

I remember one update I did for a major bank in the UK about 8 years ago (well before my current self-employment) and I brought down their entire system because I forced an overnight program to divide by 0 (obviously none of this was intentional and I was employed by them at the time!). They lost about £400,000 that next day because we couldn’t quickly work out what the problem was! To be fair, they were very nice about it and my boss took some of the responsibility as he and another team of people had looked over my code before we put it live!

Sometimes a tiny weeny mistake can cause major problems!! I imagine though that if several million people are affected, it can cause one or two complaints!

Personal Developments last blog post..Mind Your Language

6 Brad Grier September 4, 2008 at 7:45 am

@Personal Development – Wow, so did you revert to backup whilst you were solving the problem? Switch to a redundant system?

And yeah, by now I’m hoping that Google has better redundancy plans in place.

Now about this ‘chrome’ thing….

7 Brad Grier September 1, 2009 at 3:23 pm

And it seems that Gmail is down again. Maybe I didn’t learn the lesson yet.

8 Brad Grier September 24, 2009 at 10:32 am

Some folk are having problems with Gmail again. Google Apps for Domains are mostly working, but vanilla Gmail seems to be down.

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