Change or Die: The video

Heh…Microsoft released this video that really illus­trates the ‘old mar­ket­ing’ philo­sophy of cus­tomer rela­tion­ship man­age­ment. It rein­forced the point I was try­ing to make in this post.

Tech­nor­ati Tags: Social Media, Advert­ising, Rela­tion­ships, Cus­tomer Rela­tion­ship, Microsoft, Video